Support

Need help with TOM3? Email support@tom3.com and include your device, wallet address or username, and a short description of the issue.

Contact

Email: support@tom3.com

Response time: 24/7 support, with most requests answered within 24 hours.

App Review

Reviewers can use the in-app Reviewer / Demo access flow to enter the full experience without wallet setup. If access fails, email support and mention App Review in the subject line.

Common topics

Account access and sign-in help
Deposits, withdrawals, and wallet issues
Streaming, uploads, channels, and moderation questions
App Review demo access and reviewer assistance

Legal and policies

For Terms of Service, Privacy Policy, Responsible Gaming, KYC, and AML information, visit the Legal page.