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DAIR's First Anniversary - Adrienne Williams, Surveillance Nation: The Real Cost of Amazon's Customer Obsession

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Research Fellow Adrienne Williams discusses massive amounts of wage theft committed by Amazon against its delivery drivers. She demonstrates how extra standup meetings, time taken for remedial actions by Amazon’s “Mentor” application, and AI-powered cameras in trucks penalized drivers, and quantifies the scale of wage theft, which is at the levels of upwards of thousands of dollars in stolen wages per year, per worker.

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